Return Policy

Your satisfaction is our priority at Grace Essences. If you are not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the purchase date. To be eligible for a return, items must be:

• Unopened and unused
• In their original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Due to the nature of our products, opened or used fragrances cannot be returned for hygiene reasons. Gift cards are also non-refundable.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

If you received a defective or damaged item, we will gladly exchange it. Please contact us at support@graceessences.com within 7 days of receiving your order.

How to Initiate a Return

Email us at support@graceessences.com with your order number and reason for return, and our team will guide you through the process.