Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times and rates vary by destination.

Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email.

Products

Are your perfumes authentic?
Yes, all our fragrances are 100% authentic and sourced directly from trusted suppliers.

How long does a bottle last?
This depends on usage, but a 100ml bottle typically lasts 6–12 months with regular use.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of purchase for unopened items. Please visit our Return Policy page for full details.

What if I receive a damaged item?
Contact us immediately at support@graceessences.com and we'll make it right.